This badge was issued to

Aniket Rajendrakumar Sukale 24 June 2026 by Oracle
Oracle Fusion Service 2026 Certified Implementation Professional

Oracle Fusion Service 2026 Certified Implementation Professional

Issued by Oracle

The Oracle Fusion Service 2026 Implementation Professional certification is designed for Implementers, Administrators, Consultants, and Managers who configure and extend Oracle Fusion Service to meet complex business needs. Individuals who earn this certification are proficient in managing and extending service requests,and configuring customer entitlements. This credential also validates expertise in setting up digital customer service, configuring work assignment and routing, enabling productivity tools, and implementing the Redwood user experience. Certified professionals are also skilled in performing data migration and leveraging service analytics.

Expiration Date: December 24, 2027

Skills

Managing and Extending Service Requests
Configuring Customer Entitlements and Action Plans
Configuring Digital Customer Service and Live Chat
Configuring Work Assignment and Routing
Implementing Notifications, Conversations, Emails and Interactions
Implementing Redwood User Experience
Performing Data Migration
Using Productivity Tools
Implementing CTI
Applying AI Agents and Assisted Service Operations
Managing Knowledge and Article Lifecycles
Configuring Digital and Embedded Customer Service Experiences
Managing Service Center Workspaces, Service Profiles, and Work Orders
Monitoring Dashboards, KPIs, and Operational Visibility