Oracle B2B Service 2021 Certified Implementation Specialist

Issued by Oracle

Awarded to

Kimberly Ann Tacla Malabanan

Issued on

22 May 2022

Expired on

November 22, 2023

Expired

Skills

An Oracle B2B Service 2021 Certified Implementation Specialist has the knowledge to perform initial setup and configure service request management. They can deploy and customize a Digital Customer Service application, configure Omnichannel communications and use tools to configure and customize B2B service workflows.

Data Management And Analytics

Digital Customer Service

Knowledge Management

Omnichanel Communications

Service Entitlements

Service Productivity

Service Request Management