This badge was issued to
Kathyrne M Casa 29 November 2021 by Oracle
Oracle B2B Service 2021 Certified Implementation Specialist
Issued by Oracle
An Oracle B2B Service 2021 Certified Implementation Specialist has the knowledge to perform initial setup and configure service request management. They can deploy and customize a Digital Customer Service application, configure Omnichannel communications and use tools to configure and customize B2B service workflows.
Expiration Date: May 29, 2023
Skills
Data Management And Analytics
Digital Customer Service
Knowledge Management
Omnichanel Communications
Service Entitlements
Service Productivity
Service Request Management