This badge was issued to
Thuhin Shujaat Kachapilly 08 May 2025 by Oracle
Oracle B2C Service 2024 Certified Implementation Professional
Issued by Oracle
An Oracle B2C Service 2024 Implementation Professional certification is designed for Service Implementers and Administrators who configure, administer, and use the B2C Service Products and Services. Individuals who earn this certification are skilled at and are capable of creating queues and assignments, implementing automation and customization of user interfaces, custom objects and business processes, setting up processes between Customers and Agents, and creating Reports for analytics.
Expiration Date: November 08, 2026
Skills
Implementing B2C Service Products and Services
Configuring Service Console Core Features and Access
Implementing B2C Service User Interface and Processes
Implementing Processes between Customers and Agents
Using Reports for Analytics
Configuring B2C Service Service Console Extensions
Modifying your Data Model with Custom Objects and Fields